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Resources | Crazy Candles - Candle Making Gold Coast

Resources and Downloads

Risk assessment & Covid-19

The wellbeing and safety of our participants and team members are paramount to us. We follow common Workplace Health & Safety practices and due to the nature of our Workshops and Covid-19 implications we take additional precautions. These guidelines also form part of our contract/agreement to supply our services.

You can read and print our full Risk Assessment & Covid-19 Statement – click here

Insurance

We have comprehensive liability cover with a reputable Australian insurer.

You can read and print our Certificate of Currency –  click here

 

Complaints & Dispute Resolution

In rare cases, an event organiser might not be completely happy with our service, usually due to a misunderstanding, and can be easily fixed.

If the matter can’t be solved satisfactorily for all parties, Dispute Resolution as prescribed by law, would be necessary.

Refer to the Competition and Consumer Act 2010 – visit website – click here

Workplace health & safety

The Work Health & Safety Act 2011 governs standards and practices required by law. You can read more about this legislation here

We adhere to the principles and observe requirements set by the Act.

Our key priorities are listed in our Risk Assessment & Covid-19 Statement available – click here

Product safety & SDs

Where possible we use sustainable and bio-degradable products. All our products are non-toxic if used as intended. Unfortunately any product, even plain water, can be dangerous or toxic if used or consumed incorrectly. Therefore we cannot take responsibility if participants willfully or neglectfully misuse our products and/or equipment.

Insurance

 
We have comprehensive liability cover with a reputable Australian insurer. You can read and print our Certificate of Currency here

Complaints & dispute resolution

 
In rare cases, an event organiser might not be completely happy with our service, usually due to a misunderstanding, and can be easily fixed.

If the matter can’t be solved satisfactorily for all parties, Dispute Resolution as prescribed by law, would be necessary. Refer to the Competition and Consumer Act 2010 here